Arrival: Please arrive approximately 10 minutes before your appointment. This will ensure you have time to unwind, change and enjoy a personal consultation. Please understand your treatment will finish on time so the next client is not inconvenienced.
Dress: You may wish to wear your own briefs or a swimsuit for wet treatments or we can provide hygienic disposable briefs. Our therapists will always use draping techniques to respect your privacy.
Gift vouchers: Please ensure that you bring your gift voucher with you, or have it on your phone.
Mobile phones: To ensure you and others enjoy a tranquil space, remember to switch off your mobile before entering the spa.
Pregnancy: We have special treatments and considerations for pregnant mums to be. Please let reception know if you are pregnant when you make your booking so we can be ready for you.
Bookings: A small deposit by credit card is required when booking online to avoid no shows.
Relaxation lounge: Following your treatment you may wish to take time out to enjoy a refreshing elixir or organic tea in our relaxation area. Allow extra time for this.
Spa cuisine: Complimentary tea and filtered water are provided for your pleasure. Light refreshments are included in all packages over 3 hours.
Cancellations : The treatments you select are reserved especially for you. 24 hours notice is required for cancellations or a 50% payment may be incurred.
Re-bookings: Remember to re-book your next appointment before you leave to avoid disappointment.
Parking: On street parking available nearby.